Got questions about our eyewear, prescription services, or ordering process? We've got answers.
Prescriptions & Lenses
Can I use my existing prescription for online orders?
Yes. Simply enter your prescription details at checkout or upload a copy, and our in-house optical lab will fill and verify it before your frames ship.
What lens options do you offer?
We offer single vision, bifocal, and progressive lenses, plus add-ons like anti-glare coating, blue light filtering, transitions, and scratch-resistant coating.
How long does prescription fulfillment take?
Most prescriptions are filled in-house within a few business days thanks to our on-site optical lab, much faster than typical outside labs.
Women's Eyewear
What styles of women's frames do you carry?
We carry a wide range of women's designer frames, from bold statement styles to classic, understated shapes, in acetate and metal builds to suit any face shape.
Do you offer custom fittings for women's frames?
Yes, our team provides personalized fittings tailored to your face shape, lifestyle, and vision needs, so your frames look and feel just right.
Men's Eyewear
What styles of men's frames do you carry?
Our men's collection spans classic aviators and browlines to modern minimalist frames, in a range of designer brands and price points.
Do you carry frames for larger face sizes?
Yes, we stock a range of frame widths and offer in-person fittings to make sure the fit and proportions are right for you.
AI Glasses
What are AI-connected glasses?
AI-connected frames, like Ray-Ban Meta, pair with your smartphone to add hands-free calling, music, and camera features right into your everyday glasses.
Can AI glasses be made with my prescription?
Yes, we can fit most AI-connected frames with your prescription lenses so you get smart features without sacrificing your vision correction.
Ordering Online
How do I order eyewear online?
Browse our online store, select your frames, enter your prescription, and check out. Our team reviews every order before it goes to our lab for fulfillment.
Can I try on frames virtually before ordering?
Many of our frames support virtual try-on in our online store, or you're welcome to visit in person for a hands-on fitting with our team.
Military & Safety Eyewear
What military and safety eyewear do you carry?
We stock ANSI and MIL-spec rated protective eyewear for military, police, and industrial use, including ballistic and prescription-ready options.
Can safety eyewear be fitted with my prescription?
Yes, we fit most protective frames with prescription lenses so you get full protection without giving up clear vision.
Sunglasses
Do you offer prescription sunglasses?
Yes, most of our sunglass frames can be fitted with prescription lenses, including polarized and photochromic options.
What sunglass brands do you carry?
We carry designer sunglass brands alongside everyday styles, so there's a great pair at every budget.
Frame Care & Repairs
Do you repair damaged frames?
Yes, bring your frames in and our team can handle most repairs, including tightening, adjustments, and replacing nose pads or screws.
How should I clean and store my glasses?
Clean lenses with a microfiber cloth and lens-safe solution, and store your glasses in a hard case when not in use to prevent scratches and bending.
Shipping & Returns
How long does shipping take?
Once your prescription is filled, most orders ship within a few business days, with standard delivery typically arriving within a week.
What is your return policy?
If something isn't right, contact us within 30 days of delivery and we'll help with an exchange or return in accordance with our return policy.